Web store – in english
In the web store, you can refill your existing travel card, see the balance of your travel funds, how many days you have left on your travel period, and block your registered travel card if you lose it.
Refill your travel card
This is where you can refill your Värmlandskortet travel card with most travel periods and travel funds.
How to register a new account:
- Go to the web store.
- Click on Register.
- Create a new account by filling in your details and check the box if you want emails for every purchase and payment. (All personal data and account data will be saved according to the Personal Data Act).
- An activation email will be sent to your email address.
- Click on the link in the activation email to go straight to the web store.
- All done! You are now a member and can register your travel card to be able to refill your travel funds or travel periods online.
Refill your card in due time before travelling
When purchasing a period ticket or refilling your travel funds in the web store, it will take a couple of hours before your travel card is updated with the new tickets or travel funds.
Refill your travel card in the web store before 6.00 p.m. to be able to use the purchased product the morning after.
The reason is that the sold ticket or travel funds cannot be registered on your travel card right away. When you have purchased one product or more in our web store, we will send an update on your purchase to all vehicles. It is important that your ticket is available in all our vehicles when you want to use it. Then, when you use your travel card on one of our buses, the ticket or the travel funds will be registered on the card.
Unfortunately, purchases from the web store cannot be downloaded on board the train.
If the balance is incorrect
The balance in the web store is usually updated overnight, which is why the balance may appear as incorrect. If you control your card at a point of sale or on a bus, the balance on the receipt is the correct one. Then the card is scanned directly.
Ended up in the wrong online shop?
We share the online shop with several other public transport authorities, and sometimes users may be redirected to the wrong online shop.
Always open the online shop via the link on this page to ensure that the correct online shop opens.
You can also try switching browsers or clearing your browser’s history and cookies.
For Those with an Account Registered in Karlstadsbuss’ Online Shop
The sale of travel funds and period passes is closed in Karlstadsbuss’ online shop.
You can purchase equivalent tickets in Värmlandstrafik’s online shop, but you will need Värmlandstrafik’s yellow travel card. You can exchange your old Karlstadsbuss travel card free of charge at any of our agents or at our customer service center at the bus station in Karlstad.
If you need help transferring your account from Karlstadsbuss to Värmlandstrafik’s online shop or have other questions, please contact our customer service.
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